Privacy Policy

Effective date: February 8, 2019

1. Introduction

Welcome to The VA Masters.

The VA Masters (“us”, “we”, or “our”) operates thevamasters.com (hereinafter referred to as “Service”).

This Privacy Policy governs your visit to thevamasters.com, explaining how we collect, safeguard, and disclose information resulting from your use of our Service. It also explains how we collect personal data through forms, third-party integrations, and how we may use cookies for basic site functionality.

By using our Service and this website, you agree to the terms and conditions outlined in this Privacy Policy. All data you submit through our website will be governed by this policy.

2. Definitions

▪️Service: The thevamasters.com website operated by The VA Masters.
▪️Personal Data: Data about a living individual who can be identified from that data or from other information in our possession.
▪️Usage Data: Data collected automatically when using our Service, such as page visit duration or device information.
▪️Cookies: Small files stored on your device (computer or mobile).
▪️Data Controller: The entity that determines the purposes and means of processing personal data. For the purposes of this Privacy Policy, we are the Data Controller of your data.
▪️Data Processors: Third-party service providers that process personal data on behalf of The VA Masters.
▪️User: The individual using our Service.

3. Information Collection and Use

We collect several types of information to provide and improve our Service:

▪️Personal Data: When you interact with us (e.g., filling out forms), we may collect personal information such as your name, email address, phone number, and company details.
▪️Usage Data: Automatically collected data from interactions with our Service (e.g., IP address, browser type, pages visited).

4. Types of Data Collected

Personal Data:
▪️Contact Information: Name, email, phone number.
▪️Business Details: Company name (optional), state, and county of residence.
▪️Online Form Data: Information submitted via our forms, such as scheduling a consultation.

We may contact you based on the information you provide to schedule services or address inquiries.

▪️Usage Data: Includes information such as IP address, device type, browser, and interaction with our website (e.g., pages viewed, time spent on pages).

5. Cookies and Usage Data

We use cookies to enhance the functionality of our website and to collect anonymous usage data for improving our Service and marketing efforts. Cookies help us remember your preferences and ensure smoother navigation.

You may choose to disable cookies via your browser settings, but some features of the website may not function properly without them.

We use Google Analytics to track website traffic and usage patterns to improve the user experience.

If Facebook Pixel is used, it tracks user activity from Facebook ads for remarketing purposes. You can opt-out of Facebook Pixel tracking.

6. Use of Data

We use the collected data for various purposes, including:

▪️Providing and maintaining our Service.
▪️Contacting you for scheduling or customer support.

▪️Improving our Service and user experience.
▪️Measuring ad campaign effectiveness (e.g., via Facebook Ads or Google Ads).
▪️Sending marketing communications, with an option to unsubscribe.

7. Retention of Data

We retain your Personal Data for as long as necessary for the purposes outlined in this policy, including for legal obligations or to resolve disputes. If you request deletion of your data, we will remove it from our systems, subject to legal and operational considerations.

8. Disclosure of Data

We do not sell, share, or trade your personal data with third parties for marketing purposes. We may share your data with service providers who help us operate our Service (e.g., cloud storage providers). These third parties are required to use your data solely for the purpose of providing the requested service.

We may also disclose your data if required by law or to protect our legal rights.

9. Security of Data

The security of your personal data is important to us. We use commercially acceptable means to protect it. However, please be aware that no method of internet transmission or electronic storage is 100% secure.

10. Your Data Protection Rights (GDPR)

If you are located in the EU or EEA, you have certain data protection rights:

▪️The right to access, update, or delete your Personal Data.
▪️The right to restrict or object to the processing of your data.
▪️The right to data portability (request a copy of your data in a structured, machine-readable format).

▪️The right to withdraw consent at any time.

To exercise these rights, contact us at [email protected].

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

▪️Request to know what personal data we have about you.
▪️Request the deletion of your personal data.
▪️Opt-out of the sale of your personal data (Note: We do not sell personal data).

To exercise your rights under CCPA, contact us at [email protected].

12. Third-Party Service Providers

We may use third-party service providers to facilitate our Service, including hosting providers, payment processors, and analytics services. These third parties may have access to your personal data but are obligated not to disclose or use it for any other purpose.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email. Please review this Privacy Policy periodically to stay informed.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]